Full refund if canceled before 12:00 p.m. one day before the booking, 50% refund afterward.
No refund is payable if the booking is canceled on or after the start date.
Note: All times are based on the sitter’s time zone
Lucy was an amazing pet sitter. From the beginning she was easy to make arrangements with and fitted in with our schedule. Our booking was last minute so it was great that Lucy was flexible with our arrangements. We have a large dog and Lucy handled him with ease. She gave us updates on how he was going regularly, very reassuring. I think the biggest thing with Lucy was that our house was cleaner when we got home than when we left it! She definitely went above and beyond. Will definitely be using her again. Thanks very much Lucy.